Privacy Policy
Last updated: June 15, 2024
1. Information We Collect
At Hellvcasre, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
1.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and postal address
- Account Information: Username, password, and account preferences
- Professional Information: Company name, job title, and industry
- Payment Information: Credit card details, billing address, and transaction history (note that payment processing is handled by secure third-party payment processors)
- Communications: Information you provide when contacting us through our contact forms, email, or customer service
1.2 Usage Data
We automatically collect certain information when you visit our website:
- Technical Information: IP address, browser type and version, device information, operating system
- Usage Information: Pages visited, time spent on pages, links clicked, features used
- Location Information: General location based on IP address
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 Providing Our Services
- To create and manage your account
- To process your transactions and provide the services you request
- To communicate with you about your account or our services
- To provide customer support and respond to your inquiries
2.2 Improving Our Services
- To analyze website usage and improve our website's functionality
- To develop new features and services
- To troubleshoot technical issues
- To conduct research and analytics to better understand our users' needs
2.3 Marketing and Communication
- To send you updates about our services, features, and promotional offers
- To deliver relevant content and recommendations
- To invite you to events or webinars related to fashion shows and industry trends
You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
2.4 Legal and Security Purposes
- To comply with legal obligations
- To enforce our Terms and Conditions
- To detect and prevent fraud or security breaches
- To protect the rights and safety of our users and third parties
3. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct inaccurate or incomplete information about you.
- Deletion: You can request that we delete your personal information in certain circumstances.
- Restriction: You can request that we restrict the processing of your data in certain circumstances.
- Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
- Objection: You can object to our processing of your personal data in certain circumstances.
- Withdraw Consent: Where we rely on your consent to process your data, you can withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below. We will respond to your request within the timeframe required by applicable law.
4. Cookie Policy
Our website uses cookies and similar technologies to enhance your browsing experience and provide certain functionality.
4.1 What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us recognize your device and remember certain information about your visit.
4.2 Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be turned off in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling out forms.
- Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve how our website works, for example, by ensuring that users can find what they are looking for easily.
- Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.
4.3 Managing Cookies
You can control and manage cookies in various ways. You can modify your browser settings to reject or delete cookies, or you can use our cookie consent banner to customize your preferences when you visit our website.
Please note that disabling certain cookies may impact the functionality and features of our website.
5. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Hellvcasre
Studio 96, Jones Throughway North
Hannah, CR5 2DP
United Kingdom
Email: privacy@hellvcasre.com
Phone: +444954016770
We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.